Do you accept returns?

Yes, within 7 days please mail us your return request on bombaylooms@gmail.com or whatsapp on +91 7777 020 166. Also mention the reason for returns or in case of defect please send us a pic of defective item.  We do not accept returns of fabrics which are 1 meter and below.

How can I get a refund?
For cash on delivery order - We will issue you a credit note with a discount code of the refund amount. This code can be applied at checkout at the time of your next purchase. This code will not have any expiry.
For prepaid orders - We will issue you a credit note with a discount code of the refund amount. This code can be applied at checkout at the time of your next purchase. This code will not have any expiry.

What about shipping charges for return orders?

As you know we are a wholesale price store we will charge the return shipping charges as per actuals.
For defective items or mistakes from our side shipping charges will be totally borne by us.

Can products bought in sale be returned?
No.

Can I cancel my order ?
Yes. Cancellation requests will be accepted strictly within 24 hours of placing the order. In case of paid orders we will refund the entire amount immediately after deducting the razorpay payment gateway charges (approx. 2%). If you've placed order in COD mode, we'll simply cancel it.